Softilo One

One platform to run your business.

Softilo One connects to your till and turns sales, stock, staff and supplier data into plain answers: what happened, why it happened, what needs attention, and what to do about it.

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For: Independent shops, cafés and multi-site retailers
Status: Taking early-access businesses on Epos Now

One Pulse

Fri 25 Sep · all locations

Net sales: £4,812; −12% vs last Fri
Transactions: 391; −9% vs last Fri
Gross margin: 41.8%; +0.6 pt vs last Fri

Sales by hour

TodayLast Fri

What changed

Sales are 12% below last Friday. 71% of the drop happened between 6pm and 9pm at the High Street shop.

One Inbox · Stock

Oat milk 1L may run out tomorrow at current sales.

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Illustration · sample data

The problem

Most tills are good at taking payments and poor at telling you anything. The numbers are there, but finding out why Friday was quiet, which products lose money after discounts, or what to reorder means an evening with spreadsheets.

What it does

8 things Softilo One does properly

One Pulse

Revenue, margin, basket size and busy hours against a comparable period, with the change attributed to the location, product, staff member and three-hour window that caused it.

Profit leaks

A daily scan for products sold below cost, falling margins, rising supplier prices, wastage, unusual refund rates and stock that hasn’t moved in 60 days.

One Inbox

Stock, supplier, sync and automation issues in one place, grouped into to-do, review and done, with assignments and notes.

One Automate

Rules for low stock, large refunds, sales dips against the same weekday last week and sync failures. Each can raise an alert or request supplier quotes.

Procurement

Quote requests go to your suppliers by email with a private link. Replies are read into a suggestion you confirm, which becomes a draft purchase order and a calendar delivery.

One AI

Ask questions about your business in plain English. It uses approved tools only: it can explain a sales change or draft a purchase order, but it can’t approve orders, refund money or query the database directly.

WhatsApp assistant

Answers customers’ questions about opening hours and stock (in stock, low, out) and hands anything else to your inbox. It never sees costs, sales or other customers.

Sales & refunds

Searchable sales by local day, printable and emailed receipts, CSV export, and partial refunds that return stock to the right location and never exceed what was paid.

Specification

Under the bonnet

First connector: Epos Now — full import, incremental sync, reconciliation
Built for: UK VAT, local time per location, GBP
Security: Tenant isolation, encrypted credentials, append-only audit log
Architecture: Modular monolith · Next.js · NestJS · PostgreSQL · Temporal

Straight answers

What it doesn’t do (yet)

Connectors beyond Epos Now (Shopify, Square, Xero and others are planned)
Staff hours and cash reconciliation
Native mobile apps

Need one of these now? We can build it for you as a services project.

Taking early-access businesses on Epos Now

Request early access.

Tell us a little about your business and we’ll arrange a call and a demo. No obligation, no hard sell.

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