Software & IT services · Business software · Online retail · Registered in England & Wales
Section 01 · Softilo Digital · Part of the Softilo group
We design and build software, advise on IT, and look after systems once they’re live. We also ship three products of our own and run an online shop — so when we talk about uptime, stock sync, AI that doesn’t make things up or checkout conversion, it’s from our own experience rather than a case study.
What we do
Web applications, customer portals, back-office systems and APIs. Designed, built, tested and handed over with documentation your team can actually use.
Assistants, voice agents and automated workflows grounded in your own data. We build them to say “I don’t know” and hand over to a person rather than guess.
Headless storefronts, marketplace integrations and order pipelines. We run our own shop on this stack, so we’ve already hit the problems.
An outside view on the systems you have and the ones you’re about to buy. Architecture reviews, technical due diligence and roadmaps with costs attached.
Hosting, monitoring, backups, security patches and a person to call. For businesses that want their systems looked after without hiring a team.
Inherited a system nobody understands, or a project that stalled? We read it, test it, write down how it works and get it moving again — or tell you plainly if it’s cheaper to start over.
How we work
Every project follows the same four steps, whether it’s a two-week fix or a year-long platform build.
Step 1
Talk
A call to understand the problem. No charge, no slide deck.
Step 2
Scope
A written proposal with a fixed price or a capped budget, and what’s out of scope.
Step 3
Build
Short cycles with working software you can try every week or two.
Step 4
Look after
Handover, documentation, and support for as long as you want it.
Ways to work with us
Fixed · 2 weeks
Discovery
We map the problem, the users and the systems involved, and hand you a written plan, an estimate and a clickable prototype. Yours to keep, whoever builds it.
Ask about a discovery →Fixed price
Project
A defined piece of work with a fixed price and a written list of what’s included. Changes are priced before they’re made, never after.
Ask about a project →Capped monthly
Retainer
A set number of days each month for ongoing development, support and hosting. Unused days roll over once. Cancel with a month’s notice.
Ask about a retainer →The toolkit
Mainstream, well-supported tools, chosen so your next developer can pick up where we left off. If you already have a stack, we’ll work in it.
It depends on the work, so we don’t publish a rate card. Every proposal has a fixed price or a capped budget before anything starts, and a two-week Discovery is available as a fixed-price first step.
Yes. On final payment the code, designs and documentation you paid for are yours, in your repository. We keep the right to reuse general techniques, not your product.
Often the best arrangement. We can lead, pair, or do one well-defined part and hand it back with tests and documentation.
We’re a UK company and work UK hours. Most projects run remotely with video calls; we’re happy to meet in person when it helps.
You choose: a monthly retainer for hosting, monitoring and changes, a support contract, or a clean handover to your own team.
Got a project in mind?
Tell us what you’re trying to do. We’ll reply within one working day with honest thoughts — including if we think you don’t need us.